What is the Satisfaction Guarantee and Return Policy? Because we want you to be completely satisfy therefore we offer 30 days satisfaction guarantee! If for any reason that you are not satisfy with the product, simply return it to us, no questions ask! Customer needs to contact us to obtain a Return Authorization Number prior shipping back the product. Customer is responsible for return shipping cost back to our facilities. Product must be return in it's original condition as new and unused. Original packing material must appear as new and unopen. Refund will be issues (less shipping and handling) within 2 business days after receive of the product. On Free Shipping items the shipping charges are included in the price but you will still be charged for round trip shipping costs incurred by YUPBIZAUTO.COM. Items will not be authorized for return after 15 days from the delivery date. Your credit card will be refunded once the we receives the returned item.
When does my credit card get charged?
Your credit card will get charged 24-72 hours after you place your order. We have a "Pre-pay" policy to protect ourselves from fraudulent orders.
How and who do you ship with?...
UPS Deliveries
When possible, your package will ship via UPS; doorstep service is usually available. UPS will not notify you prior to delivery. We also ship with FeDex, USPS and DHL depending on the occation.
Can you ship to APO / FPO addresses?
Yes, we ship to APO / FPO addresses.Please contace us for shipping rate first.
What Is Your Warranty/Guarantee Policy?
All Products are covered under the manufacturer's warranty. Re-worked products carry 30 days warranty only. Please contact us for help with warranty issues for products you purchased through our company. We strive to carry quality products that will very rarely require utilization of the manufacturer's warranty.
What if My Shipment Arrives Damaged?
In the rare situation that you experience damage in your shipment, please be sure to contact us as soon as possible. If the carton is obviously severely damaged, please refuse the shipment from the freight company. We will arrange for a replacement to be rushed out. We will take the quickest route to remedy the situation. In the event a replacement is delivered to you before original shipment is returned, you are responsible for cooperating with the return of the item. Failure to return the damaged item will cause us to charge your credit card for the non-returned item.
What is the Cancellation Policy?
If we are able to cancel your order before it is shipped, there is not a charge for the cancellation. If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund.
Cancellations or returns must be authorized in advance.
Please contact us and we will assess the situation.
Sign In
